Croatia

2021 Trade facilitation score of 79.57%
Transparency: 100%; Formalities: 70.83%; Institutional Arrangement and Cooperation: 100%; Paperless Trade: 88.89%; Cross-Border Paperless Trade: 50%.

2019 Trade facilitation score of 76.34%
Transparency: 100%; Formalities: 70.83%; Institutional Arrangement and Cooperation: 100%; Paperless Trade: 77.78%; Cross-Border Paperless Trade: 50%.

2017 Trade facilitation score of 67.74%
Transparency: 100%; Formalities: 70.83%; Institutional Arrangement and Cooperation: 100%; Paperless Trade: 55.56%; Cross-Border Paperless Trade: 38.89%.

2015 Trade facilitation score of 46.24%
Transparency: 60%; Formalities: 50%; Institutional Arrangement and Cooperation: 22.22%; Paperless Trade: 48.15%; Cross-Border Paperless Trade: 38.89%.

# Measure Survey 2015 Survey 2017 Survey 2019 Survey 2021 Change**
1 National Trade Facilitation Committee or similar body* Partially implemented Fully implemented Fully implemented Fully implemented
2 Publication of existing import-export regulations on the internet Planning stage Fully implemented Fully implemented Fully implemented
3 Stakeholders` consultation on new draft regulations (prior to their finalization) Not implemented Fully implemented Fully implemented Fully implemented
4 Advance publication/notification of new trade-related regulations before their implementation* Fully implemented Fully implemented Fully implemented Fully implemented
5 Advance ruling on tariff classification and origin of imported goods* Partially implemented Fully implemented Fully implemented Fully implemented
6 Risk management Partially implemented Fully implemented Fully implemented Fully implemented
7 Pre-arrival processing Partially implemented Fully implemented Fully implemented Fully implemented
8 Post-clearance audits* Do not know Fully implemented Fully implemented Fully implemented
9 Independent appeal mechanism Fully implemented Fully implemented Fully implemented Fully implemented
10 Separation of Release from final determination of customs duties, taxes, fees and charges Fully implemented Fully implemented Fully implemented Fully implemented
11 Establishment and publication of average release times Do not know Not implemented Not implemented Not implemented
12 TF measures for authorized operators* Fully implemented Fully implemented Fully implemented Fully implemented
13 Expedited shipments Not implemented Not implemented Not implemented Not implemented
14 Acceptance of copies of original supporting documents required for import, export or transit formalities* Partially implemented Partially implemented Partially implemented Partially implemented
15 Automated Customs System* Fully implemented Fully implemented Fully implemented Fully implemented
16 Internet connection available to Customs and other trade control agencies* Fully implemented Fully implemented Fully implemented Fully implemented
17 Electronic Single Window System Not implemented Not implemented Not implemented Planning stage
18 Electronic submission of Customs declarations Partially implemented Fully implemented Fully implemented Fully implemented
19 Electronic application and issuance of import and export permit* Planning stage Planning stage Partially implemented Partially implemented
20 Electronic Submission of Sea Cargo Manifests Partially implemented Partially implemented Partially implemented Partially implemented
21 Electronic Submission of Air Cargo Manifests Partially implemented Fully implemented Fully implemented Fully implemented
22 Electronic application and issuance of Preferential Certificate of Origin Planning stage Planning stage Planning stage Fully implemented
23 E-Payment of Customs Duties and Fees Planning stage Planning stage Fully implemented Fully implemented
24 Electronic Application for Customs Refunds Do not know Not implemented Fully implemented Fully implemented
25 Laws and regulations for electronic transactions Partially implemented Partially implemented Partially implemented Partially implemented
26 Recognised certification authority Fully implemented Fully implemented Fully implemented Fully implemented
27 Electronic exchange of Customs Declaration* Partially implemented Partially implemented Partially implemented Partially implemented
28 Electronic exchange of Certificate of Origin Not implemented Not implemented Not implemented Not implemented
29 Electronic exchange of Sanitary & Phyto-Sanitary Certificate Not implemented Not implemented Partially implemented Partially implemented
30 Paperless collection of payment from a documentary letter of credit* Do not know Not implemented Do not know Do not know
31 National legislative framework and/or institutional arrangements for border agencies cooperation* Do not know Fully implemented Fully implemented Fully implemented
32 Government agencies delegating border controls to Customs authorities* Do not know Fully implemented Fully implemented Fully implemented
33 Alignment of working days and hours with neighbouring countries at border crossings Not implemented Not implemented Not implemented Not implemented
34 Alignment of formalities and procedures with neighbouring countries at border crossings Not implemented Not implemented Not implemented Not implemented
35 Transit facilitation agreement(s)* Not implemented Not implemented Not implemented Not implemented
36 Limit the physical inspections of transit goods and use risk assessment* Fully implemented Fully implemented Fully implemented Fully implemented
37 Supporting pre-arrival processing for transit facilitation Fully implemented Fully implemented Fully implemented Fully implemented
38 Cooperation between agencies of countries involved in transit Fully implemented Fully implemented Fully implemented Fully implemented
39 Trade-related information measures for SMEs* Not available Do not know Do not know Do not know
40 SMEs in AEO scheme* Not available Not implemented Planning stage Planning stage
41 SMEs access Single Window* Not available Not implemented Not implemented Not implemented
42 SMEs in National Trade Facilitation Committee* Not available Not implemented Not implemented Not implemented
43 Other special measures for SMEs Not available Not available Not implemented Not implemented
44 Testing and laboratory facilities available to meet SPS of main trading partners* Not available Do not know Fully implemented Fully implemented
45 National standards and accreditation bodies to facilitate compliance with SPS* Not available Do not know Do not know Do not know
46 Electronic application and issuance of SPS certificates* Not available Do not know Partially implemented Partially implemented
47 Special treatment for perishable goods Not available Not available Partially implemented Partially implemented
48 TF policy/strategy to increase women’s participation in trade* Not available Not implemented Do not know Do not know
49 TF measures to benefit women involved in trade* Not available Not implemented Do not know Do not know
50 Women membership in the National Trade Facilitation Committee or similar bodies* Not available Not available Do not know Do not know
51 Single window facilitates traders access to finance* Not available Not available Do not know Do not know
52 Authorities engaged in blockchain-based supply chain project covering trade finance* Not available Not available Do not know Do not know
53 Variety of trade finance services available Not available Not available Do not know Do not know
54 Agency in place to manage TF in times of crises and emergencies* Not available Not available Not available Do not know
55 Online publication of emergency TF measures* Not available Not available Not available Do not know
56 Coordination between countries on emergency TF measures* Not available Not available Not available Do not know
57 Additional trade facilitation measures to facilitate trade in times of emergencies* Not available Not available Not available Do not know
58 Plan in place to facilitate trade during future crises* Not available Not available Not available Do not know

*) This measure was not included or contained different wording in one or more previous surveys. Click on the asterisk behind the respective measure for more information.
**) Comparing results of the 2019 and 2021 surveys.
++) Additional data

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Major
Ladder

Trade facilitation score of 79.57% (2021)
Transparency: 100%; Formalities: 70.83%; Institutional Arrangement and Cooperation: 100%; Paperless Trade: 88.89%; Cross-Border Paperless Trade: 50%.

General Trade Facilitation Measures

National Trade Facilitation Committee or similar body Fully implemented
Publication of existing import-export regulations on the internet Fully implemented
Stakeholders` consultation on new draft regulations (prior to their finalization) Fully implemented
Advance publication/notification of new trade-related regulations before their implementation Fully implemented
Advance ruling on tariff classification and origin of imported goods Fully implemented
Risk management Fully implemented
Pre-arrival processing Fully implemented
Post-clearance audits Fully implemented
Independent appeal mechanism Fully implemented
Separation of Release from final determination of customs duties, taxes, fees and charges Fully implemented
Establishment and publication of average release times Not implemented
TF measures for authorized operators Fully implemented
Expedited shipments Not implemented
Acceptance of copies of original supporting documents required for import, export or transit formalities Partially implemented
*) Not included in calculation of the trade facilitation score.

Paperless Trade Facilitation

Automated Customs System Fully implemented
Internet connection available to Customs and other trade control agencies Fully implemented
Electronic Single Window System Planning stage
Electronic submission of Customs declarations Fully implemented
Electronic application and issuance of import and export permit Partially implemented
Electronic Submission of Sea Cargo Manifests* Partially implemented
Electronic Submission of Air Cargo Manifests Fully implemented
Electronic application and issuance of Preferential Certificate of Origin Fully implemented
E-Payment of Customs Duties and Fees Fully implemented
Electronic Application for Customs Refunds Fully implemented
*) Not included in calculation of the trade facilitation score.

Towards Cross-Border Paperless Trade

Laws and regulations for electronic transactions Partially implemented
Recognised certification authority Fully implemented
Electronic exchange of Customs Declaration Partially implemented
Electronic exchange of Certificate of Origin Not implemented
Electronic exchange of Sanitary & Phyto-Sanitary Certificate Partially implemented
Paperless collection of payment from a documentary letter of credit Do not know
*) Not included in calculation of the trade facilitation score.

Border Agency Cooperation

National legislative framework and/or institutional arrangements for border agencies cooperation Fully implemented
Government agencies delegating border controls to Customs authorities Fully implemented
Alignment of working days and hours with neighbouring countries at border crossings* Not implemented
Alignment of formalities and procedures with neighbouring countries at border crossings* Not implemented
*) Not included in calculation of the trade facilitation score.

Transit Facilitation

Transit facilitation agreement(s)* Not implemented
Limit the physical inspections of transit goods and use risk assessment* Fully implemented
Supporting pre-arrival processing for transit facilitation* Fully implemented
Cooperation between agencies of countries involved in transit* Fully implemented
*) Not included in calculation of the trade facilitation score.

Trade Facilitation for SMEs Measures

Trade-related information measures for SMEs* Do not know
SMEs in AEO scheme* Planning stage
SMEs access Single Window* Not implemented
SMEs in National Trade Facilitation Committee* Not implemented
Other special measures for SMEs* Not implemented
*) Not included in calculation of the trade facilitation score.

Agriculture Trade Facilitation Measures

Testing and laboratory facilities available to meet SPS of main trading partners* Fully implemented
National standards and accreditation bodies to facilitate compliance with SPS* Do not know
Electronic application and issuance of SPS certificates* Partially implemented
Special treatment for perishable goods* Partially implemented
*) Not included in calculation of the trade facilitation score.

Women in Trade Facilitation Measures

TF policy/strategy to increase women’s participation in trade* Do not know
TF measures to benefit women involved in trade* Do not know
Women membership in the National Trade Facilitation Committee or similar bodies* Do not know
*) Not included in calculation of the trade facilitation score.

Trade Finance Facilitation Measures

Single window facilitates traders access to finance* Do not know
Authorities engaged in blockchain-based supply chain project covering trade finance* Do not know
Variety of trade finance services available* Do not know
*) Not included in calculation of the trade facilitation score.

Trade Facilitation in Times of Crisis Measures

Agency in place to manage TF in times of crises and emergencies* Do not know
Online publication of emergency TF measures* Do not know
Coordination between countries on emergency TF measures* Do not know
Additional trade facilitation measures to facilitate trade in times of emergencies* Do not know
Plan in place to facilitate trade during future crises* Do not know
*) Not included in calculation of the trade facilitation score.
Compare Croatia to other economies or groupings
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »
Major
Ladder

Trade facilitation score of 76.34% (2019)
Transparency: 100%; Formalities: 70.83%; Institutional Arrangement and Cooperation: 100%; Paperless Trade: 77.78%; Cross-Border Paperless Trade: 50%.

General Trade Facilitation Measures

National Trade Facilitation Committee or similar body Fully implemented
Publication of existing import-export regulations on the internet Fully implemented
Stakeholders` consultation on new draft regulations (prior to their finalization) Fully implemented
Advance publication/notification of new trade-related regulations before their implementation Fully implemented
Advance ruling on tariff classification and origin of imported goods Fully implemented
Risk management Fully implemented
Pre-arrival processing Fully implemented
Post-clearance audits Fully implemented
Independent appeal mechanism Fully implemented
Separation of Release from final determination of customs duties, taxes, fees and charges Fully implemented
Establishment and publication of average release times Not implemented
Trade facilitation measures for authorized operators Fully implemented
Expedited shipments Not implemented
Acceptance of copies of original supporting documents required for import, export or transit formalities Partially implemented
*) Not included in calculation of the trade facilitation score.

Paperless Trade Facilitation

Automated Customs System Fully implemented
Internet connection available to Customs and other trade control agencies Fully implemented
Electronic Single Window System Not implemented
Electronic submission of Customs declarations Fully implemented
Electronic application and issuance of import and export permit Partially implemented
Electronic Submission of Sea Cargo Manifests* Partially implemented
Electronic Submission of Air Cargo Manifests Fully implemented
Electronic application and issuance of Preferential Certificate of Origin Planning stage
E-Payment of Customs Duties and Fees Fully implemented
Electronic Application for Customs Refunds Fully implemented
*) Not included in calculation of the trade facilitation score.

Towards Cross-Border Paperless Trade

Laws and regulations for electronic transactions Partially implemented
Recognised certification authority Fully implemented
Electronic exchange of Customs Declaration Partially implemented
Electronic exchange of Certificate of Origin Not implemented
Electronic exchange of Sanitary & Phyto-Sanitary Certificate Partially implemented
Paperless collection of payment from a documentary letter of credit Do not know
*) Not included in calculation of the trade facilitation score.

Border Agency Cooperation

National legislative framework and/or institutional arrangements for border agencies cooperation Fully implemented
Government agencies delegating controls to Customs authorities Fully implemented
Alignment of working days and hours with neighbouring countries at border crossings* Not implemented
Alignment of formalities and procedures with neighbouring countries at border crossings* Not implemented
*) Not included in calculation of the trade facilitation score.

Transit Facilitation

Transit facilitation agreement(s)* Not implemented
Customs Authorities limit the physical inspections of transit goods and use risk assessment* Fully implemented
Supporting pre-arrival processing for transit facilitation* Fully implemented
Cooperation between agencies of countries involved in transit* Fully implemented
*) Not included in calculation of the trade facilitation score.

Trade Facilitation for SMEs Measures

Trade-related information measures for SMEs* Do not know
SMEs in AEO scheme* Planning stage
SMEs access Single Window* Not implemented
SMEs in National Trade Facilitation Committee* Not implemented
Other special measures for SMEs* Not implemented
*) Not included in calculation of the trade facilitation score.

Agriculture Trade Facilitation Measures

Testing and laboratory facilities available to meet SPS of main trading partners* Fully implemented
National standards and accreditation bodies to facilitate compliance with SPS* Do not know
Electronic application and issuance of SPS certificates* Partially implemented
Special treatment for perishable goods* Partially implemented
*) Not included in calculation of the trade facilitation score.

Women in Trade Facilitation Measures

Trade facilitation policy/strategy incorporates special consideration of female traders* Do not know
Trade facilitation measures aimed at female traders* Do not know
Female membership in the National Trade Facilitation Committee* Do not know
*) Not included in calculation of the trade facilitation score.

Trade Finance Facilitation Measures

Single window facilitates traders to access to finance* Do not know
Banks allow electronic exchange of data between trading partners* Do not know
Variety of trade finance services available* Do not know
*) Not included in calculation of the trade facilitation score.
Compare Croatia to other economies or groupings
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »
Major
Ladder

Trade facilitation score of 67.74% (2017)
Transparency: 100%; Formalities: 70.83%; Institutional Arrangement and Cooperation: 100%; Paperless Trade: 55.56%; Cross-Border Paperless Trade: 38.89%.

General Trade Facilitation Measures

National Trade Facilitation Committee Fully implemented
Publication of existing import-export regulations on the internet Fully implemented
Stakeholders` consultation on new draft regulations (prior to their finalization) Fully implemented
Advance publication/notification of new regulations before their implementation Fully implemented
Advance ruling (on tariff classification) Fully implemented
Risk management Fully implemented
Pre-arrival processing Fully implemented
Post-clearance audit Fully implemented
Independent appeal mechanism Fully implemented
Separation of Release from final determination of customs duties, taxes, fees and charges Fully implemented
Establishment and publication of average release times Not implemented
Trade facilitation measures for authorized operators Fully implemented
Expedited shipments Not implemented
Acceptance of paper or electronic copies of supporting documents required for import, export or transit formalities Partially implemented
*) Not included in calculation of the trade facilitation score.

Paperless Trade Facilitation

Electronic/automated Customs System Fully implemented
Internet connection available to Customs and other trade control agencies at border-crossings Fully implemented
Electronic Single Window System Not implemented
Electronic submission of Customs declarations Fully implemented
Electronic Application and Issuance of import and export permit, if such permit is required Planning stage
Electronic Submission of Sea Cargo Manifests* Partially implemented
Electronic Submission of Air Cargo Manifests Fully implemented
Electronic Application and Issuance of Preferential Certificate of Origin Planning stage
E-Payment of Customs Duties and Fees Planning stage
Electronic Application for Customs Refunds Not implemented
*) Not included in calculation of the trade facilitation score.

Towards Cross-Border Paperless Trade

Laws and regulations for electronic transactions Partially implemented
Recognised certification authority Fully implemented
Engagement in trade-related cross-border electronic data exchange Partially implemented
Electronic exchange of Certificate of Origin Not implemented
Electronic exchange of Sanitary & Phyto-Sanitary Certificate Not implemented
Traders in your country apply for letters of credit electronically from banks or insurers without lodging paper-based documents Not implemented
*) Not included in calculation of the trade facilitation score.

Border Agency Cooperation

National legislative framework and institutional arrangement are available to ensure border agencies to cooperate with each other Fully implemented
Government agencies delegating controls to Customs authorities Fully implemented
Alignment of working days and hours with neighbouring countries at border crossings* Not implemented
Alignment of formalities and procedures with neighbouring countries at border crossings* Not implemented
*) Not included in calculation of the trade facilitation score.

Transit Facilitation

Transit facilitation agreement(s) with neighbouring country(ies)* Not implemented
Customs Authorities limit the physical inspections of transit goods and use risk assessment* Fully implemented
Supporting pre-arrival processing for transit facilitation* Fully implemented
Cooperation between agencies of countries involved in transit* Fully implemented
*) Not included in calculation of the trade facilitation score.

Trade Facilitation for SMEs Measures

Government has developed trade facilitation measures that ensure easy and affordable access for SMEs to trade related information* Do not know
Government has developed specific measures that enable SMEs to more easily benefit from the AEO scheme* Not implemented
Government has taken actions to make the single windows more easily accessible to SMEs (e.g., by providing technical consultation and training services to SMEs on registering and using the facility.)* Not implemented
Government has taken actions to ensure that SMEs are well represented and made key members of National Trade Facilitation Committees (NTFCs)* Not implemented
*) Not included in calculation of the trade facilitation score.

Agriculture Trade Facilitation Measures

Testing and laboratory facilities are equipped for compliance with sanitary and phytosanitary (SPS) standards in your country* Do not know
National standards and accreditation bodies are established for the purpose of compliance with SPS standards in your country* Do not know
Application, verification and issuance of SPS certificates is automated* Do not know
*) Not included in calculation of the trade facilitation score.

Women in Trade Facilitation Measures

The existing trade facilitation policy/strategy incorporates special consideration of women involved in trade* Not implemented
Government has introduced trade facilitation measures to benefit women involved in trade* Not implemented
*) Not included in calculation of the trade facilitation score.
Compare Croatia to other economies or groupings
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »
Major
Ladder

Trade facilitation score of 46.24% (2015)
Transparency: 60%; Formalities: 50%; Institutional Arrangement and Cooperation: 22.22%; Paperless Trade: 48.15%; Cross-Border Paperless Trade: 38.89%.

General Trade Facilitation Measures

National Trade Facilitation Committee Partially implemented
Publication of existing import-export regulations on the internet Planning stage
Stakeholders` consultation on new draft regulations (prior to their finalization) Not implemented
Advance publication/notification of new regulations before their implementation Fully implemented
Advance ruling (on tariff classification) Partially implemented
Risk management Partially implemented
Pre-arrival processing Partially implemented
Post-clearance audit Do not know
Independent appeal mechanism Fully implemented
Separation of Release from final determination of customs duties, taxes, fees and charges Fully implemented
Establishment and publication of average release times Do not know
Trade facilitation measures for authorized operators Fully implemented
Expedited shipments Not implemented
Acceptance of paper or electronic copies of supporting documents required for import, export or transit formalities Partially implemented
*) Not included in calculation of the trade facilitation score.

Paperless Trade Facilitation

Electronic/automated Customs System Fully implemented
Internet connection available to Customs and other trade control agencies at border-crossings Fully implemented
Electronic Single Window System Not implemented
Electronic submission of Customs declarations Partially implemented
Electronic Application and Issuance of import and export permit, if such permit is required Planning stage
Electronic Submission of Sea Cargo Manifests* Partially implemented
Electronic Submission of Air Cargo Manifests Partially implemented
Electronic Application and Issuance of Preferential Certificate of Origin Planning stage
E-Payment of Customs Duties and Fees Planning stage
Electronic Application for Customs Refunds Do not know
*) Not included in calculation of the trade facilitation score.

Towards Cross-Border Paperless Trade

Laws and regulations for electronic transactions Partially implemented
Recognised certification authority Fully implemented
Engagement in trade-related cross-border electronic data exchange Partially implemented
Electronic exchange of Certificate of Origin Not implemented
Electronic exchange of Sanitary & Phyto-Sanitary Certificate Not implemented
Traders in your country apply for letters of credit electronically from banks or insurers without lodging paper-based documents Do not know
*) Not included in calculation of the trade facilitation score.

Border Agency Cooperation

National legislative framework and institutional arrangement are available to ensure border agencies to cooperate with each other Do not know
Government agencies delegating controls to Customs authorities Do not know
Alignment of working days and hours with neighbouring countries at border crossings* Not implemented
Alignment of formalities and procedures with neighbouring countries at border crossings* Not implemented
*) Not included in calculation of the trade facilitation score.

Transit Facilitation

Transit facilitation agreement(s) with neighbouring country(ies)* Not implemented
Customs Authorities limit the physical inspections of transit goods and use risk assessment* Fully implemented
Supporting pre-arrival processing for transit facilitation* Fully implemented
Cooperation between agencies of countries involved in transit* Fully implemented
*) Not included in calculation of the trade facilitation score.
Compare Croatia to other economies or groupings
Did you find an inaccuracy and/or would you like to submit an update on implementation of trade facilitation and paperless trade measures in Croatia? Please let us know »